Returns & Exchanges

At Hard Candy, we want you to love your look, which is why we offer a 30-day return window for products purchased directly from our website. If you are not completely satisfied with your beauty haul, we are here to help make it right.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place your items in their original packaging, ensuring all lids are tightened to prevent leaks during transit.

• 3.
  Print and Ship

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to your original payment method within 7-10 business days.